Discount Event Rentals ! FAQ About Event Rental Items
Bookings are subject to product availability. Once you are firm on your date, reserve your rental items. This will secure the products that you have chosen for your special event.
To confirm an order we require your contact information (address, phone, email), a non-refundable deposit made with a valid credit card if reserved in advance. The deposit is equal to 50% of your order total. Monthly payment options can also be arranged. If you’re within 14 days of your event the total rental cost is due to reserve.
14 days prior to your event. For more information see our cancellation policy. This policy helps us to ensure that your order is packed as accurately as possible.
Yes, as long as the items are available.
Final payments are due 14 days before your event unless otherwise specified.
Cancellations including disease, epidemic or pandemic are NON-REFUNDABLE. Payments will be held for future customer use as a (6) month “Rain Check” with prior written notice. Rain checks are transferable. Failure to strictly adhere to the requirements of this paragraph may result in a loss of amount to lessor.
Yes, we do offer delivery. Delivery rates will vary depending on delivery specifics. Time specific deliveries and pick ups we charge extra for this as we will be arranging our other deliveries around your event.
Yes we can! The price varies depending on the rented items and the number of items. Please call us for a quote.
Set up and take down of tents is included in the rental price, but delivery is an additional fee. This is because delivery rates vary on location. Sides are not included in the price of tents. See our website for styles and current pricing.
Either you or someone else can pick up your order. They need to know what name it is booked under and be able to load and unload inventory.
You are able to pick up your order on Friday at a reserved time and return on Monday at a reserved time. This is considered a one-day rate. We do offer weekend delivery services. Please contact us for a quote.
Glassware, dishes, catering items must be washed/clean upon return. Please do not attempt to launder any linens we will do them for you and treat difficult stains.
Most food stains will not incur extra charges. Although big candelabras with candles are beautiful, candle wax will damage our linens and you will be billed a replacement costs as outlined on your invoice upon discovery as well as burns and/or staple holes, mildew, permanent stains, and any missing linens.
Unfortunately, no. Rental items are charged for time out, not for use. Once the rental item leaves the warehouse we are not able to rent the item to other customers and when returned they are prepared for next rental.
Reference our easy tablecloth Size Chart to find the right size.